McGraw-Hill · McGraw-Hill Education
| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Connect Access Card for Service Management: Operations, Strategy, Information Technology | Printed Access Code | 978-1-260-16709-2 | 2018 | James A Fitzsimmons Seay Professor of Business Emeritus · Mona J Fitzsimmons |
| Loose Leaf for Service Management: Operations, Strategy, Information Technology | Paperback | 978-1-260-16714-6 | 2018 | James A Fitzsimmons Seay Professor of Business Emeritus · Mona J Fitzsimmons |
| Service Management: Operations, Strategy, Information Technology | Hardcover | 978-0-07-802407-8 | 2014 | James A. Fitzsimmons · Mona J. Fitzsimmons |
| Service Management: Operations, Strategy, Information Technology | Paperback | 978-1-259-01065-1 | 2013 | James A. Fitzsimmons · Mona J. Fitzsimmons |
| Service Model software Access Card | Printed Access Code | 978-0-07-749886-3 | 2013 | James A Fitzsimmons Seay Professor of Business Emeritus · Mona J Fitzsimmons |
K. B. · S. B · S.K. · Sanjeev Bordoloi · Sanjeev K.