| Titel | ISBN-13 (ISBN-10) | Erscheinungsjahr |
|---|---|---|
| Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey | 978-3-8443-1787-9 (3-8443-1787-2) | 2011 |
R. S. · Radu Stoica · Rita Seitz · Rita Szudoczky · Rod Schatz · Ruth Stock