R. B · R. Bauer · Roy A. Bauer
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Competitive Dominance: Beyond Strategic Advantage and Total Quality Management | 978-0-471-28682-0 (0-471-28682-6) | 1995 | Victor Tang |
| The Quality Journey: How Winning the Baldridge Sparked the Remaking of IBM | 978-0-525-93659-6 (0-525-93659-9) | 1993 | Joseph H. Boyett · Stephen Schwartz · Laurence Osterwise |