| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior | 978-1-932378-82-5 (1-932378-82-O) | 2005 | Kerry Patterson · Joseph Grenny · Al Switzler |
R. M. · Ron MacMillan · Ron McMillan · Ryan McGinley