| title | ISBN-13 | year of publication |
|---|---|---|
| Basic Service Management: A 50-page introduction to providing services | 978-0-9582969-3-9 | 2011 |
| Owning ITIL? | 978-1-4092-7825-2 | 2009 |
| Owning Itil: A Skeptical Guide For Decision-Makers | 978-0-9582969-0-8 | 2009 |
| The IT Skeptic Looks at CMDB | 978-0-9582969-1-5 | 2009 |