P. A. · P R · PERFORMANCE RESEARCH - · R. A.
| title | media type | ISBN-13 | year of publica- tion | other author(s) | |
|---|---|---|---|---|---|
| 101 Activities for Delivering Knock Your Socks Off Service | Paperback | 978-0-8144-1444-6 | 2009 | Ann Thomas · Jill Applegate | |
| Delivering Knock Your Socks Off Service | " | 978-0-8144-1755-3 | 2011 | ||
| Delivering Knock Your Socks Off Service | Audio CD | 978-1-59659-173-8 | 2008 | ||
| Delivering Knock Your Socks Off Service | Paperback | 978-0-8144-7365-8 | 2006 | ||
| Delivering Knock Your Socks Off Service | " | 978-0-8144-0765-3 | 2002 | ||
| Umwerfender Service: Die Bibel für den direkten Kundenkontakt | Broschiert | 978-3-593-39732-0 | 2012 | Ron Zemke · Kristin Anderson | |
AMACOM · Campus Verlag · Gildan Media