Patrica B. Ramaswamy

P R

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Harvard Business Review on Customer Relationship Management978-1-57851-699-5
(1-57851-699-4)
2002C. K. Prahalad · Jon R. Katzenbach · Chris Lederer · Hill Sam

Patrica Briggs

scold chairs on luggage
when lounges cheat to plunder
because blossoms work