| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Process Excellence for IT Operations: a Practical Guide for IT Service Process Management | 978-O-615-87752-5 (O-615-87752-4) | 2013 | Mr Prafull Verma |
K. B. · K.k. · K. Kumar · Kalyan Kumar · M B · M. K. · M. Kumar · Mr. B · Mr. K · Mr Kalyan Kumar