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Purdue University Press
> Michael D. Trotter
Michael D. Trotter
title
ISBN-13
(ISBN-10)
year of publication
The Customer Call Center Outback: A Frontline Supervisor's Map to Success
978-1-55753-259-6
(1-55753-259-1)
2002
D. T.
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M. D.
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M. T.
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Michael D.
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Michael T
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Michael Trotter
Michael D. Turner