BIS Publishers · Stationery Office Books
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| ITIL Service Strategy | 978-0-11-331045-6 (0-11-331045-5) | 2007 | Michael Nieves |
| Thinking in Services: Encoding and Expressing Strategy through Design | 978-90-6369-489-0 (90-6369-489-X) | 2018 | |