C.F. · L. C. · Lloyd F. · Lloyd Finch
| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Cortesia al telefono e servizio al cliente | 978-88-568-0459-1 | 2010 | |
| Crisp: Call Center Success: Essential Skills for CSRs | 978-1-56052-578-3 | 2000 | |
| Crisp: Telephone Courtesy & Customer Service, Third Edition: Achieving Interpersonal Impact in Business | 978-1-56052-577-6 | 2000 | |
| Delegation Skills for Leaders: An Action Plan for Success as a Manager | 978-1-4188-6263-3 | 2005 | Robert B. Maddux |
| Telephone Courtesy & Customer Service | 50-Minute Manager Series | 978-1-4246-2305-1 | 2014 | |
| Telephone Courtesy & Customer Service: Be Your Company's Lifeline to Customers | 978-1-4260-1854-1 | 2010 | |
| Telephone Courtesy and Customer Service | 978-1-56052-064-1 | 1995 | Lloyd Finch |
Course Technology · Crisp Learning · Franco Angeli · Logical Operations