"F.C." · K. C. · Kelvin Cross
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Measure Up!: Yardsticks for Continuous Improvement | 978-1-55786-718-6 (1-55786-718-6) | 1995 | Richard L. Lynch |
| Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance | 978-0-8144-7206-4 (0-8144-7206-0) | 2003 | |