| title | media type | | ISBN-13 | year of publica-
tion | other author(s) |
|---|
| Das Starbucks-Geheimnis: Wie aus Kaffee Gold wird | Gebunden | | 978-3-636-01560-0 | 2008 |
| Driven to Delight | Digital | | 978-1-4805-9573-6 | 2015 |
| Driven to Delight | MP3 CD | | 978-1-4805-9576-7 | 2015 |
| Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way | Audio CD | | 978-1-4805-9572-9 | 2015 |
| Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way | " | | 978-1-4805-9574-3 | 2015 |
| Humor, Play & Laughter: Stress-Proofing Life With Your Kids | Paperback | | 978-0-944634-49-3 | 1998 |
| Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People | Audio CD | | 978-1-4805-9577-4 | 2014 |
| Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People | " | | 978-1-4805-9579-8 | 2014 |
| Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People | MP3 CD | | 978-1-4805-9580-4 | 2014 |
| Leading the Starbucks Way | " | | 978-1-4805-9581-1 | 2014 |
| New Gold Standard, The | " | | 978-1-4805-9586-6 | 2015 |
| Surviving Sibling Rivalry: Healthy Options for Managing Your Children's Conflicts | Audio Cassette | | 978-0-944634-93-6 | 2000 | Joseph Michelli |
| Sutabakkusu kagayaki o torimodosu tame ni kodawaritsuzuketa itsutsu no gensoku. | Tankobon Softcover | | 978-4-532-31947-2 | 2014 | Toshiko Ogawa |
| The Airbnb Way | Audio CD | | 978-1-7997-7058-9 | 2020 |
| The Airbnb Way | " | | 978-1-7997-7059-6 | 2020 |
| The Mindchamps Way: How to Turn an Idea into a Global Movement | Hardcover | | 978-981-12-0533-0 | 2019 |
| The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company | Audio CD | | 978-1-4805-9582-8 | 2015 |
| The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company | " | | 978-1-4805-9584-2 | 2015 |
| The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary | " | | 978-1-933309-64-4 | 2007 |
| The Zappos Experience: 5 Principles to Inspire, Engage, and WOW | " | | 978-1-4805-9587-3 | 2014 |
| The Zappos Experience: 5 Principles to Inspire, Engage, and WOW | " | | 978-1-4805-9589-7 | 2014 |
| The Zappos Experience: 5 Principles to Inspire, Engage, and WOW | Taschenbuch | | 978-1-259-00523-7 | 2011 |
| Wenn Fische fliegen lernen | Gebunden | | 978-3-636-01417-7 | 2006 | John Yokoyama |
| Wenn Fische fliegen lernen | " | | 978-3-636-01085-8 | 2005 | " |
| Yeni Altin Standardi | Paperback | | 978-9944-186-91-9 | 2017 |
| Zappos Experience, The | MP3 CD | | 978-1-4805-9591-0 | 2014 |