The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

by Joseph A. Michelli Audio CD details (USA). (see also: eBook (Kindle) · Audible Audiobook) details (United Kingdom). (see also: eBook (Kindle) · Audible Audiobook · MP3 CD) details (Germany). (see also: Kindle Ausgabe · Audible Hörbuch · MP3 CD) details (Canada). (see also: eBook (Kindle) · Audio CD · MP3 CD) ISBN: 978-1-4805-9584-2 ISBN-10: 1-4805-9584-5 Brilliance Audio · 2015