J. W. · John H. Wellemin · John W.
Barrons Educational Series · Hodder & Stoughton
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Customer Care in a week 3rd edition | 978-0-340-84958-3 (0-340-84958-4) | 2003 |
| Successful Customer Care | 978-0-7641-0127-4 (0-7641-0127-7) | 1997 |
| Successful Customer Care in a Week: Teach Yourself | 978-1-4441-5987-5 (1-4441-5987-9) | 2012 |