| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service | Paperback | 978-1-59869-468-0 | 2007 | Chip R Bell |
| Landscapes and Cities: Rural Settlement and Civic Transformation in Early Imperial Italy | Hardcover | 978-0-19-814088-7 | 2006 | |
| Political Life in the City of Rome | Paperback | 978-1-85399-514-9 | 2000 | |
| Take Their Breath Away: How Imaginative Service Creates Devoted Customers | Hardcover | 978-0-470-44350-7 | 2009 | Chip R. Bell |
| Take Their Breath Away: How Imaginative Service Creates Devoted Customers | 978-0-470-48531-6 | 2009 | " | |
J. P. · J. Patterson · J R · John P. · John Patterson · John R. · John R R Patterson · R. P. · R. Patterson
Adams Media · Bloomsbury 3PL · Oxford University Press · Wiley