J.K · Jay K. · KANDAMPULLY JAY
| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Customer Experience Management: Enhancing Experience and Value through Service Management | Paperback | 978-1-4652-4107-8 | 2014 | |
| Service Management Principles for Hospitality and Tourism | " | 978-1-4652-6960-7 | 2015 | David Solnet |
| Service Management: The New Paradigm in Retailing | Hardcover | 978-1-4614-1553-4 | 2011 | |
| Service Management: The New Paradigm in Retailing | Paperback | 978-1-4614-1555-8 | 2011 | |
| Service Quality Management in Hospitality & Tourism | " | 978-81-7992-743-4 | 2008 | Connie Mok · Beverly Sparks |
| Service Quality Management in Hospitality, Tourism, and Leisure | Hardcover | 978-0-7890-0726-1 | 2001 | Kaye Sung Chon · Connie Mok |
| Service Quality Management in Hospitality, Tourism, and Leisure | Paperback | 978-0-7890-1141-1 | 2001 | Kaye Sung Chon · Connie Mok |
| Services Management | " | 978-0-13-191654-8 | 2006 | Pearson Education |
Jaico Publishing House · Kendall Hunt Publishing · Prentice Hall · Routledge · Springer