Books listed by ISBN

Jan Van Bon

title	ISBN-13	year of publica- tion	other author(s)
Continual Service Improvement Based on ITIL V3: A Management Guide	978-90-8753-128-7	2008	Arjen de Jong · Axel Kolthof
Das MOF-Taschenbuch. Microsoft Operations Framework. Effizientes Management von Dienstleistungen im IT Betrieb: A Pocket Guide	978-90-77212-53-0	2005	Dave Pultorak · Rolf Akker · Pete Quagliariello
Diseño del Servicio basada en Itil® V3: Guía De Gestión	978-90-8753-162-1	2008
Estrategia del Servicio basada en ITIL® V3: Guía de Gestión	978-90-8753-147-8	2008
Foundations in IT Service Management	978-90-77212-39-4	2005
Foundations of IT Service Management: based on ITIL	978-90-77212-58-5	2005
Frameworks for It Management: An Introduction	978-90-77212-90-5	2006	Tieneke Verheijen
Frameworks for IT Management - A Pocket Guide	978-90-8753-087-7	2007
Fundamentos de Gestlon de Sevicios TI	978-90-8753-028-0	2007
ISO 20000: A Pocket Guide	978-90-77212-79-0	2006	Marianne Nugteren · Selma Polter
ISO / IEC 20000: Das Taschenbuch	978-90-77212-87-5	2006
IT Financial Management	978-90-8753-501-8	2009
Itil® V3: Guide de poche	978-90-8753-103-4	2009
ITIL V3 Foundation Book and Online Course Bundle	978-1-906795-08-5	2009
ITIL V3 Foundation Exam: The Study Guide	978-90-8753-069-3	2010	Arjen de Jong · Axel Kolthof · Mike Pieper · Ruby Tjassing · Annelies van der Veen · Tieneke Verheijen
IT Service Management: An Introduction	978-90-77212-28-8	2005
IT Service Management: An Introduction	978-90-806713-6-2	2003
It Service Management: An Introduction	978-90-806713-4-8	2002	Dick Pondman · George Kemmerling
IT Service Management: An Introduction: Based on ITIL	978-90-77212-18-9	2005
IT Service Management: An Introduction: Based on ITIL	978-90-77212-23-3	2005
IT Service Management basato su ITIL V3 Pocket Guide	978-90-8753-115-7	2008
IT Service Management Based on ITILÂ® V3 - A Pocket Guide	978-90-8753-102-7	2007
IT Service Management. Eine Einführung	978-90-806713-5-5	2002	Michael Beckmann
IT Service Management Guide: Vol. 1	978-0-201-73792-9	2002
IT Services Procurement Based on ISPL: A Pocket Guide	978-90-77212-50-9	2005
Mejora Continua del Servicio basada en ITIL® V3: Guía de Gestión	978-90-8753-167-6	2008
Operación del Servicio basada en Itil® V3: Guía De Gestión	978-90-8753-152-2	2008
Release and Control for IT Service Management, based on ITIL - A Practitioner Guide	978-90-8753-022-8	2007
Service Design Based on ITIL V3: A Management Guide	978-90-8753-125-6	2008	Arjen de Jong · Axel Kolthof
Service Strategy Based on ITIL V3: A Management Guide	978-90-8753-124-9	2008	Arjen de Jong · Axel Kolthof
Service Transition Based on ITIL V3: A Management Guide	978-90-8753-126-3	2008	Arjen de Jong · Axel Kolthof

J.B. · J.V. · J. Van · Jan Van Bon (Chief Editor) · V. B. · V Bon

Addison-Wesley · C.B.Learning · Van Haren Publishing

Jan Van Bon (Chief Editor)