It Service Management: An Introduction

Management

by: Jan Van Bon · Dick Pondman · George Kemmerling

Paperback

ISBN: 978-90-806713-4-8

ISBN-10: 90-806713-4-7

Van Haren Publishing · 2002

See also:
2005PaperbackIT Service Management: An Introduction
2003PaperbackIT Service Management: An Introduction