| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Augmented Customer Strategy: CRM in the Digital Age | 978-1-78630-372-1 (1-78630-372-8) | 2019 | Gilles N′Goala · Virginie Pez-Perard |
| Marketing des services | 978-2-10-071552-7 (2-10-071552-6) | 2014 | Patrick Gabriel · Ronan Divard · Marine Le Gall-Ely |