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Institute of Customer Service
> Institute of Customer Service
Institute of Customer Service
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Excellence in Managing the Business-to-Business Customer Relationship
978-1-9O6O8O-OO-6
(1-9O6O8O-OO-3)
2006
Chris Hutton · Harvey Ells · Paul Frost
C.S.
·
I.C.
·
**O.C.**
·
O's
Institute of Directors