Ilkka Töyrylä

title	ISBN-13 (ISBN-10)	year of publica- tion	other author(s)
Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations	978-1-119-22388-7 (1-119-22388-1)	2016	Matti Kurvinen · D. N. Prabhakar Murthy