Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations (Wiley and SAS Business Series)

by: Matti Kurvinen · Ilkka Töyrylä · D. N. Prabhakar Murthy

Hardcover

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ISBN: 978-1-119-22388-7

ISBN-10: 1-119-22388-1

Wiley · 2016