Hill Sam

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Harvard Business Review on Customer Relationship Management978-1-57851-699-5
(1-57851-699-4)
2002C. K. Prahalad · Patrica B. Ramaswamy · Jon R. Katzenbach · Chris Lederer

H.S. · Hill S · Sam Hill

Hill Sandra