Gordon W. McClung

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
The Wizardy of Customer Value: An action guide to measuring & managing loyalty978-1-893O66-OO-7
(1-893O66-OO-2)
1998R. Eric Reidenbach

G.M. · G. McClung · G.W. · Gordon M. · W. M.

Gordon W McLachlan