| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer Equity: Building and Managing Relationships As Valuable Assets | 978-O-87584-764-1 (O-87584-764-1) | 2001 | Robert C. Blattberg · Jacquelyn S. Thomas |
g G · Gary Gates · Gary Geddes · Gero Götz · Gerry Gutek