| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Customer Relationship Management | Hardcover | 978-1-138-12731-9 | 2015 | Stan Maklan |
| Customer Relationship Management | Paperback | 978-1-85617-522-7 | 2008 | " |
| Customer Relationship Management | " | 978-0-7506-5502-6 | 2003 | |
| Customer Relationship Management: Concepts and Technologies | " | 978-1-138-49825-9 | 2019 | Stan Maklan |
| Customer Relationship Management: Concepts and Technologies | Hardcover | 978-1-138-49826-6 | 2019 | " |
| Customer Relationship Management: Concepts and Technologies | " | 978-1-138-78982-1 | 2015 | " |
| Customer Relationship Management: Concepts and Technologies | Paperback | 978-1-138-78983-8 | 2015 | |
| Hospitality Marketing | Hardcover | 978-1-138-92747-6 | 2016 | David Bowie · Maureen Brookes · Anastasia Mariussen |
| Hospitality Marketing | Paperback | 978-1-138-92748-3 | 2016 | David Bowie · Maureen Brookes · Anastasia Mariussen |
| Hospitality Marketing | " | 978-0-08-096791-2 | 2011 | David Bowie · Maureen Brookes · Anastasia Mariussen |
| Hospitality Marketing: An Introduction | " | 978-0-7506-5245-2 | 2004 | David Bowie · Maureen Brookes · Anastasia Mariussen |
| Hotel and Food Service Marketing: A Managerial Approach | " | 978-0-304-32653-2 | 1986 | |
| Hotel and Food Service Marketing: A Managerial Approach | " | 978-0-304-33063-8 | 1986 | |
| Hotel and Food Service Marketing: A Managerial Approach | " | 978-0-304-31533-8 | 1980 | |
Francis B. · Francis Biddle · FRANCIS BUTTLE AND STAN MALKAN · Franco Battel · Franco Bettiol · Franco Bottalo · Frank Beutel · Franz Beitl · Professor Francis A Buttle
Butterworth-Heinemann · Cassell · Pergamon Press · Routledge