| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| FT MB: Profiting from eCRM/Optimising eBrand Profitability | 978-0-273-66115-3 (0-273-66115-9) | 2002 | Dr Hugh Wilson · Dr Elizabeth Daniel · Prof Malcolm Mcdonald · John Ward · Kris Wadia |
| Profiting from eCRM: Making the New Marketing Work: Making the New Market Work | 978-0-273-65421-6 (0-273-65421-7) | 2001 | Hugh Wilson · Elizabeth Daniel · Malcolm McDonald · John Ward |
F・S · Frances Sterling · Frances Storlie · Francesca Sterlacci · Franco Storelli · Frank Straile · Franz Strehl