| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Return on Customer: Creating and maximizing value from your scarcest resource: Creating and Maximizing Value from Your Scarcest Resource | 978-1-9O4879-34-3 (1-9O4879-34-9) | 2005 |
A.M. · D.A. · D. M. · D. P. · Don M. · Don Peppers · P. A. · P.M.