| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Delighting Your Customers: Keep Your Customers Coming Back, Time and Time Again | 978-1-85703-596-4 (1-85703-596-8) | 2001 | Susan Nash |
| Deliver Outstanding Customer Service: Gain and Retain Customers and Stay Ahead of the Competition | 978-1-85703-783-8 (1-85703-783-9) | 2002 | " |
D. Nash · Dariush Nikkhah · Dariusz Nowacki · Dariusz Nowicki · Dirk Neuhaus · Drake Nick