Jaico Publishing House · Routledge
title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|---|
Service Quality Management in Hospitality & Tourism | Paperback | 978-81-7992-743-4 (81-7992-743-1) | 2008 | Jay Kandampully · Beverly Sparks |
Service Quality Management in Hospitality, Tourism, and Leisure | Hardcover | 978-0-7890-0726-1 (0-7890-0726-6) | 2001 | Beverley Sparks · Jay Kadampully |
Service Quality Management in Hospitality, Tourism, and Leisure | Paperback | 978-0-7890-1141-1 (0-7890-1141-7) | 2001 |