B. B. · Britt Beemer · C B
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Predatory Marketing: What Everyone in Business Needs to Know to Win Today's Consumer | 978-0-7679-0189-5 (0-7679-0189-4) | 1998 | Robert L. Shook |
| The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World | 978-0-07-160365-2 (0-07-160365-4) | 2008 | " |