title | ISBN-13 (ISBN-10) | year of publication |
---|---|---|
How to Resolve Patient Complaints to Manage Risk: 100 of Your Peers' Best Responses | 978-1-57839-357-2 (1-57839-357-4) | 2003 |
A. B. · Angela Bernd · Angela Brandt · Angela Brintlinger · Angela Bryant · Angelika Berndt