SaÌ"bisu keiei senryaku = Service management strategy: Monozukuri kara saÌ"bisuzukuri e

management

by ShuÌ"zoÌ" Koyama

Tankobon Hardcover

ISBN: 978-4-7571-2145-4

ISBN-10: 4-7571-2145-8

ToÌ"kyoÌ" : NTT Shuppan, 2005. · 2005