Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology

Serviceology

by: Yuriko Sawatani · James Spohrer · Stephen Kwan · Takeshi Takenaka

Paperback

ISBN: 978-4-431-56771-4

ISBN-10: 4-431-56771-2

Springer · 2018

See also:
2016ハードカバーServiceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology