|   | by: Yuriko Sawatani · James Spohrer · Stephen Kwan · Takeshi Takenakaハードカバー details (USA). details (United Kingdom). details (Germany). details (Italy). 
 ISBN: 978-4-431-56072-2 ISBN-10: 4-431-56072-6 Springer · 2016 | 
| See also: | ||
| 2018 | Paperback | Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology |