Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology

Serviceology

by: Yuriko Sawatani · James Spohrer · Stephen Kwan · Takeshi Takenaka

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ISBN: 978-4-431-56072-2

ISBN-10: 4-431-56072-6

Springer · 2016

See also:
2018PaperbackServiceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology