by David Freemantle
Paperback
ISBN: 978-1-85788-206-3
ISBN-10: 1-85788-206-7
Nicholas Brealey Publishing · 1999
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by David FreemantlePaperback
ISBN: 978-1-85788-206-3 ISBN-10: 1-85788-206-7 Nicholas Brealey Publishing · 1999 |
| See also (possibly by other authors): | ||
| Hardcover | What Customers Like about You: Adding Emotional Value for Service Excellence and Competitive Advantage | |