The Apology Impulse: How the Business World Ruined Sorry and Why We Can't Stop Saying It

Apology

by: Cary Cooper · Sean O'Meara

Hardcover

ISBN: 978-1-78966-034-0

ISBN-10: 1-78966-034-3

Kogan Page · October 2019

See also:
2019PaperbackThe Apology Impulse: How the Business World Ruined Sorry and Why We Can't Stop Saying It