The Apology Impulse: How the Business World Ruined Sorry and Why We Can't Stop Saying It
by:
Cary Cooper
·
Sean O'Meara
Paperback
details (
UK
).
ISBN: 978-0-7494-9320-2
ISBN-10: 0-7494-9320-8
Kogan Page
· 3. October 2019
See also:
2019
Hardcover
The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It