The Apology Impulse: How the Business World Ruined Sorry and Why We Can't Stop Saying It

Apology

by: Cary Cooper · Sean O'Meara

Paperback

ISBN: 978-0-7494-9320-2

ISBN-10: 0-7494-9320-8

Kogan Page · 3. October 2019

See also:
2019HardcoverThe Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It