Practical Service Level Management: Delivering High-Quality Web-Based Services
by:
John McConnell
·
Eric Siegel
Hardcover
details (
USA
).
ISBN: 978-1-58705-079-4
ISBN-10: 1-58705-079-X
Cisco Press
· 2004
See also (possibly by other authors):
2004
Paperback
Practical Service Level Management: Delivering High-Quality Web-Based Services