Case Studies in Service Innovation (Service Science: Research and Innovations in the Service Economy)

by: Linda A. Macaulay · Ian Miles · Jennifer Wilby · Yin Leng Tan · Liping Zhao · Babis Theodoulidis

Hardcover

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ISBN: 978-1-4614-1971-6

ISBN-10: 1-4614-1971-9

Springer · 2012