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by: Linda A. Macaulay · Ian Miles · Jennifer Wilby · Yin Leng Tan · Liping Zhao · Babis TheodoulidisPaperback details (United States). details (United Kingdom). details (Germany). details (Italy).
ISBN: 978-1-4899-9686-2 ISBN-10: 1-4899-9686-9 Springer · 2014 |
See also (possibly by other authors): | ||
2012 | Paperback | Case Studies in Service Innovation |