Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by Pete Blackshaw MP3 CD details (USA). (see also: eBook (Kindle)) details (UK). (see also: eBook (Kindle) · MP3 CD) details (Germany). (see also: Kindle Ausgabe) details (Canada). (see also: eBook (Kindle)) ISBN: 978-1-4001-5731-0 ISBN-10: 1-4001-5731-5 Tantor Audio · 2008