Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships

Succeeding

by Brad Cleveland

Paperback

ISBN: 978-0-9854611-1-9

ISBN-10: 0-9854611-1-X

ICMI · 2012

See also:
2012Perfect PaperbackCall Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)