by Brad ClevelandPaperback details (United States). details (UK). details (Germany). details (Canada). ISBN: 978-0-9854611-1-9 ISBN-10: 0-9854611-1-X ICMI · 2012 |
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2012 | Perfect Paperback | Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition) |