itSMF

Other ISBN range for itSMF: itSMF (978-0-9543521-...)

year of pub­li­ca­ti­onISBNauthor(s)title
2007978-0-9551245-1-8Stuart Rance · itSMF - the IT Service Management ForumPlanning and achieving ISO/IEC 20000 certification
2008978-0-9551245-7-0Ashley Hanna · itSMF - the IT Service Management Forum · Ivor MacfarlaneA dictionary of IT service management: terms, acronyms and abbreviations
2007978-0-9551245-8-7Alison Cartlidge · Ashley Hanna · Colin Rudd · Ivor Macfarlane · John Windebank · Stuart RanceAn Introductory Overview of ITIL V3