Other ISBN range for itSMF: itSMF (978-0-9543521-...)
year of publication | ISBN | author(s) | title |
---|---|---|---|
2007 | 978-0-9551245-1-8 | Stuart Rance · itSMF - the IT Service Management Forum | Planning and achieving ISO/IEC 20000 certification |
2008 | 978-0-9551245-7-0 | Ashley Hanna · itSMF - the IT Service Management Forum · Ivor Macfarlane | A dictionary of IT service management: terms, acronyms and abbreviations |
2007 | 978-0-9551245-8-7 | Alison Cartlidge · Ashley Hanna · Colin Rudd · Ivor Macfarlane · John Windebank · Stuart Rance | An Introductory Overview of ITIL V3 |