by: Frederick F. Reichheld · Thomas Teal
Hardcover
ISBN: 978-0-87584-448-0
ISBN-10: 0-87584-448-0
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by: Frederick F. Reichheld · Thomas TealHardcover
ISBN: 978-0-87584-448-0 ISBN-10: 0-87584-448-0 |
| See also: | ||
| 2001 | Paperback | The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value |