Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

by Renee Evenson Paperback details (USA). (see also: eBook (Kindle)) details (United Kingdom). (see also: eBook (Kindle)) details (Germany). (see also: Kindle Ausgabe) details (Italy). (see also: Formato Kindle) ISBN: 978-0-8144-2032-4 ISBN-10: 0-8144-2032-X AMACOM · 2012