Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional

by: Leonardo Inghilleri · Micah Solomon

Hardcover

ISBN: 978-0-8144-1538-2

ISBN-10: 0-8144-1538-5

AMACOM · 2010

See also:
2014Audio CDExceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization: Library Edition