by: H. David Sherman · Joe Zhu
Hardcover
ISBN: 978-0-387-33211-6
ISBN-10: 0-387-33211-1
Springer · 2006
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by: H. David Sherman · Joe ZhuHardcover
ISBN: 978-0-387-33211-6 ISBN-10: 0-387-33211-1 Springer · 2006 |
| See also: | ||
| 2014 | Paperback | Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) |