Managing Customers as Investments: The Strategic Value of Customers in the Long Run
by:
Sunil Gupta
·
Donald R. Lehmann
Paperback
details (
USA
).
ISBN: 978-0-13-216161-9
ISBN-10: 0-13-216161-3
FT Press
· 2005
See also:
2005
Hardcover
Managing Customers as Investments: The Strategic Value of Customers in the Long Run