Managing Customers as Investments: The Strategic Value of Customers in the Long Run

Strategic

by: Sunil Gupta · Donald R. Lehmann

Paperback

ISBN: 978-0-13-216161-9

ISBN-10: 0-13-216161-3

FT Press · 2005

See also:
2005HardcoverManaging Customers as Investments: The Strategic Value of Customers in the Long Run